Contact Our Support Team

Whether you are just getting started on Gooru, or are an experienced user who needs a little extra support around using Gooru with students and colleagues, the Gooru Support Team is excited to help out however we can!

To get in touch in with us, you can submit a request using this contact form.

As you send us a message, please note that we will be best able to understand and resolve the issue you are experiencing if you include a link or screenshot to any Gooru page that you are using, and contact us using the email account that you’re registered with on Gooru. The more context we have, the easier it is for us to help you!

With the exception of a few holidays, a member of our support team will respond within one day--usually in less than 2 hours during our official business hours (9am - 6pm PST)--to ensure that you have the solution you need in a timely manner.



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